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Archive for the Leadership and Management Category

The 3 Biggest Mistakes Leaders Make Which Diminishes Their Credibility

The 3 Biggest Mistakes Leaders Make Which Diminishes Their Credibility

Credibility can be diminished by the behaviour of the leader Inconveniently, I’ve always had a conscience for some reason. This is not a holier than thou admission, it is just telling it how it is.  It doesn’t mean I’ve always done the right thing, in fact I could fill this page with actions and reactions I’ve made over the years which make me positively cringe and in the process have […]

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6 Practical Ways Managers Can Motivate Their Team

6 Practical Ways Managers Can Motivate Their Team

There are some easy ways managers can motivate their team As a young and inexperienced manager, one of my earliest recollections was a challenge by an equally young and inexperienced member of staff. He was popular and influential and he decided that he was going to make life as difficult as he could for me.With little support from anyone experienced, I pondered my options, and worried that day by day […]

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How to Have Difficult Conversations and Avoid Employee Disputes

How to Have Difficult Conversations and Avoid Employee Disputes

Difficult conversations don’t have to end in a dispute The worst kinds of conversation are those when you have to deliver a negative message to a team member. Whether it is a performance, behaviour or skill set problem, there is something in our human make-up which just makes us feel uncomfortable with the whole thing. There are many reasons managers don’t tackle negative influences at work.  Sometimes, they just don’t […]

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How to Make Managing Poor Performance Easy

How to Make Managing Poor Performance Easy

Managing poor performance can be one of the most stressful parts of managing a team. The problem is of course; good managers know that the vast majority of employees want to come to work to do a good job. When an employee is not performing, more often than not it is either because: a)      They are in the wrong job b)      They have problems outside of work c)       They simply […]

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5 Reasons to Go The Extra Mile and Live Your Best Life

5 Reasons to Go The Extra Mile and Live Your Best Life

For many years I aimed to go the extra mile in terms for customers and was extremely successful. Setting a vision and outcomes in a working environment, it was pretty easy to set stretching and challenging objectives, not only to meet customer expectations, but to exceed them. As I matured as a leader I began to realise that the jewels in my crown were my team and without them I […]

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7 Essential Steps To Create A Winning People Strategy

7 Essential Steps To Create A Winning People Strategy

 A people strategy is essential if a business wants to drive up performance and get the best out of their people. Underpinning business outcomes with a people strategy can be a pretty smart move.  Too often, business plans, aims and goals are set without any corresponding detail describing how people will help to deliver and achieve what the business has set out to do. Developing a people strategy mustn’t be […]

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7 Key Questions Astute Interviewers Should Ask Potential Candidates

7 Key Questions Astute Interviewers Should Ask Potential Candidates

 Probing Questions can really dig out the best candidate for any job. I was the recruitment campaign manager for a busy organisation in South East London for several years.  At that time, recruitment was a little like painting the Forth Bridge, it was a continuous task.  Not only was it difficult to consistently attract that elusive star candidate, but, an abundance of jobs and competitive salaries meant people moved on […]

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What If Everything Was OK?

What If Everything Was OK?

What if things were really ok? Two nights ago, I went swimming.  It was an activity I had been looking forward to all day.  I usually go quite late because it tends to be more peaceful and as I swim I can ruminate and contemplate. Tired and tense for the first 10 lengths or so, instead or relaxing, I found my mind worrying about a number of pieces of work […]

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7 Principles To Get An Immediate Return On Your Learning Investment

7 Principles To Get An Immediate Return On Your Learning Investment

 There is no point in learning in the workplace unless it makes a difference There are many evaluation models and cost/benefit frameworks which attempt to determine the “worth” of learning and development in the workplace.  Depending on the type of learning required, some models and frameworks are easier to apply than others.  Sometimes even when applied, the expected outcomes and improvements have either not materialised or they have taken far […]

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Heartfelt Leadership – A Seasonal Wish

Heartfelt Leadership - A Seasonal Wish

 A heartfelt Christmas wish for you   “It’s beginning to look a lot like Christmas.           Soon the bells will start           And the thing that will make them ring is the carol that you sing           Right within your heart” I come from a large family.  We are very close although we don’t tend to spend Christmas […]

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